All devices would need to be re-connected to the WiFi. Vonage 2nd line. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Enter your credentials and press OK to log into the router settings menu. Kishinev93. Use a proxy website like Anonymouse or something. websafe is not filtering any content set to be blocked by it. Every attempt bounces me back to the 'My Account' page. Web safe was working fine. After the 12 months free trial, you will be able to renew F-Secure SAFE for £25 a year. I censored my connection information but you can follow these guidelines easily in min. Any attempt bounces me back to my account page. Click: Settings. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". I came home only to find out a regular website I used has been blocked by Virgin Media, How do I bypass this ? #2. 1. Here’s how to turn on or off parental controls on an iPhone. Your previous Web Safe settings will remain active. I've phoned Virgin multiple times, gotten a new hub but nothings worked. 0 Kudos Reply. on 13-02-2023 08:44. If you changed the computer's network settings to use any Public DNS does that re-gain access. An adult using a social networking site, chat room or online forum can pretend to be anyone – like a 13-year-old girl looking to make new friends. Remove mcafee and install the virgin media security package. Virgin Media - Your TV Box. You can even reboot your Hub from the comfort of your sofa. I have a similar issue. 1/help for specific device where Web Safe is not working. Welcome to Virgin Media’s help and support page. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. If you are one of the thousands of customers that have Line Rental Saver you will continue to benefit from this fantastic offer. websafe page unable to load. It works with any device connected to your home network to block websites with viruses or. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. 9. 0 Kudos. TV. Pick a category to get started. Child Safe helps block sites that are unsuitable for children on their home network, and. com. If your Virgin Media Hub is in modem mode then make sure your third-party router is configured to use Virgin Media's DNS at 194. Welcome to the community forums. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. MORE INFO »This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. org. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. Virgin Phone Switchover. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". , that can help you bypass Virgin Media IPTV blocking. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. 6 - 6. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Hello My account number is [removed] When I click at I land here - 4960465 - 4A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. Surfshark: The best budget VPN for Virgin. When prompted, enter the settings. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Once the eero is successfully connected, put the VM hub in modem mode. Accessibility; Help getting started;We would like to show you a description here but the site won’t allow us. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. @ntlworld. Mobile customers can also use the app to keep on. was something that affected money or tv streaming it would be fixed in a few hours but so little attention is given by virgin to web safe that it takes them days to weeks to fix these. One champion. Hopefully when that thread concludes it will also resolve your issue. Not sure what I am doing wrong. Simply press your Home button, select On Demand, and then Movies . 0. on 09-07-2023 22:56. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. To confirm this is the case browser to from the device and confirm reported AS Name value is Virgin Media; NB Apple's Private Relay service bypasses Web Safe-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Not able to access websafe_setting page (able to go to update_profile page). I have tried incognito, resetting cache, and downloading a vpn - all have failed. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. This is what I tried to enter. 8. . 0 that contains your default network information. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. Virgin Mobile. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. 220. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Tried every browser, device, incognito mode etc. One legend. You’ll need your policy number, which is just your mobile phone number – nice and easy! You’ve got seven days to let us know about any stolen, damaged or lost phone. If you haven’t changed your password, the default one is placed on the bottom of the router. Log in to My Virgin Media. We did scan the - 5320371Options. The websites work with a vpn and when connected to mobile data. If it does then post back here to have issue flagged to the forum team. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. The Government requires that all of. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Welcome to Virgin Media’s help and support page. Open Advanced settings. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. It will not block any websites and any changes I make to my settings (selecting categories, adding websites) are not being saved. 168. Mobile Your Account. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. The old sparring partners are going head-to-head in what promises to be an unmissable heavyweight bout, with Klitschko bidding to regain the titles lost to his nemesis Tyson Fury in November 2015, and Joshua looking to extend his incredible string of 18 knockout wins. For lone dwellers, M125 should support online gaming, and streaming on multiple. on 09-07-2023 22:56. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. ' The child safe settings are on and correctly configured. We would like to show you a description here but the site won’t allow us. Jim__d. Find out more. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. 220. Websites and services are blocked using a combination of data feeds from private content-control technology companies,. The precise number of websites blocked in the United Kingdom is unknown. VPN Apps for all devices and unlimited simultaneous connections. ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18Re: Can’t access web safe. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. Learn moreI've been having issues with my websafe for months. Options. When I got the Manage Websafe Settings I get the virgin - 5135652 - 2We would like to show you a description here but the site won’t allow us. Connect to the router with a LAN cable. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. What to do if Virgin Media Web Safe isn't working. Ive tried turning it off. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. . I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. I am a Virgin Media customer and I have tried to install FS but failed. Select the Settings cog in the top right-hand corner. 222 and 208. 67. Forum; Apps. We would like to show you a description here but the site won’t allow us. 5. This website collates reports from users who are currently having problems accessing a service, with local heat maps revealing if there’s a problem in a particular area instead of a nationwide outage. Thanks. Hi there, Websafe has stopped blocking websites. have done DNS leak Hostname is none. 67. Websafe not working. Best regards, ad316772. @blueyonder. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. This video is about how to use any website that has been blocked by Virgin Media. Access your bills, diagnose faults and manage your package. Virgin Media released their network level parental control option, WebSafe, in early 2014. Best VPNs for Virgin Media. We would like to show you a description here but the site won’t allow us. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Websafe settings show as off, but I'm still not able to access any content this blocks. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. Your account number and area reference are on this welcome email or on your monthly bill. Try computers with Cisco’s OpenDNS using 208. Any help appreciated. Virgin Movies is the first place for Virgin Media customers to catch the latest blockbusters, with hundreds of films to choose from, many in HD and some the same time as the cinema. To find out how broadband on Virgin Media has never been better, take a look at our 'Speed Upgrade' tab. on laptop and moibile, including private browsing. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Customer since 1993. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. It used to work fine. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Virgin Media takes online safety seriously. When choosing a username on any site, make sure they pick a nickname and not their real name. Advanced Settings -> Wireless -> Wireless Signal. com and we’ll look into them. Virgin Media O2 offers customers parental controls to filter out content that is deemed may be inappropriate for children. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Joining in. Reply. Account - Mobile. 222 and 208. When prompted, enter the settings. Here are our top tips to help you on your way. 8 and/or 1. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. ExpressVPN — Best Overall Virgin Media VPN With Superfast Speeds for Uninterrupted Connections. Options. 168. Makes sure your dns settings on your computer are manually set - 8. Just joined. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. 8. on 22-02-2023 20:46. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Gateway 192. Click: Settings. . Checking other resolved questions on here I've tried t. You can call 159 to connect directly to most banks. Your bill explained. 1. These tools can be installed across all devices, including mobile phones, computers and consoles. 194. My Virgin Media makes managing your account easier with all your information in one place. 123. I wouldn. 220. Go to My Apps. The Downdetector Virgin Media page is here. on 13-02-2023 08:44. The computers and devices you wish to authorise are set up so that. Checking other resolved questions on here I've tried t. Keep your kids safe online. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. All devices would need to be re-connected to the WiFi. Download it for your iPhone. We would like to show you a description here but the site won’t allow us. 222. A 4K TV can take your entertainment experience to the next level with life-like picture quality, unbelievably crisp colours and stunning detail. Users. For now we can say that the Virgin Media interface and system is very similar to the providers above. 8. I've rebooted router and restarted devices but nothing helps. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Only chat with people you know in the real. Expand the Email option. We think it’s a great way for you to control what your kids see on the web. Clear searchIf you’re a Virgin Media virgin, why not check out our Welcome hub and find out everything there is to know about your fab new service. 8. be supported by evidence. I second that. Click: Settings. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. . run the Standard test and confirm the. Bypass Child Safe & Virus Safe. NordVPN – Extensive server network. 4. Cable operator Virgin Media has issued a brief apology after an unspecified number of their customers suffered problems accessing websites due to a fault with the ISPs Web Safe (Parental Control) service, which uses network-level filtering to block “potentially age-inappropriate websites” from the eyes of children. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. 12 month or 30-day rolling contracts. Log in to your Virgin Media account using your email address and password. If you want to know more, the updated sections are 6. Account - Cable. on 01-02-2023 14:12. Gateway 192. Payment is non-refundable (unless you cancel within 7 working days). So I’ve gone in. Here you’ll find all the help you need for Virgin Media related problems and issues. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. com. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Step 2. Learn how you can change Web Safe. Access your bills, diagnose faults and manage your package. 255. Over 400 servers in the UK and over 5,500 worldwide. Internet Matters gives you all the info you need to tackle the big issues. Report and replace it. com. . Click on Manage Web Safe. Browse Virgin Media Virgin Media Community. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Virgin Media Help. Keep your kids safe online with Internet Matters. Virgin Media - it's based on kaspersky. On your laptop browser can you go to the Web safe page of your online account and move your mouse so that it is over the 'Online Security' option. or for free, use the software recommended in post #6. WebSafe. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. com is returned as 81. 0. Click: Web Safe. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. Select each tab you want restricted to on. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. You can read more about Parental Controls on our website. Entertain me; Broadband Deals. For the home. Once logged in, select ‘My apps’ tab’. That said, the more you know about the web, the better understanding you. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;. hi , i have tried various browsers and all do the same thing , when i try and turn on websafe it just flicks back to the off positiio and - 5392999. If your site is blocked by a majority of ISPs, it may be that there is a. . 0. 100 and 194. If you do not pay your bills on time, Virgin Media also reserves the right to charge you a late payment fee of £10 (as at January 2007). 26 February 2010. Can't manage my settings as the buttons are greyed out. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. And we don’t mean wrapping them in bubble wrap. Turn on SafeSearch VIP. - Page 2 - Virgin Media Community - 4960465, but it only occurred when editing settings. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Hi, I cannot enable Web Safe/ Child Safe. Unable to access websafe settings. 9. 220. Thanks for your cooperation over PM Paulhank, The option should now be turned off for you. Open a new account or log in to your virgin Media account using your email address and password. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. 01-10-2018 08:00. Preferred DNS 192. As a temporary workaround try disabling Web Safe to see if that resolved the issue, Web Safe | Virgin Media Help. . We think it’s a great way for you to control what your kids see on the web. And get set to blitz all 4 series of Suits. Solved: Hi, I can't seem to turn on Web Safe. Stay. 24-10-2022 12:58 - edited 24-10-2022 12:58. Thanks VM for getting the old websafe interface back. I get the message " Sorry the changes you made were not saved, please try again" upon - 5369441I've been having issues with my websafe for months. 162. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. com and we’ll look into them. Please try the following. The Web Safe function was working properly for the full year that I was. Like BT, Virgin Media also offer a paid security and control software option called F-secure. Virgin Media help and support. Pick a category to get started. Simply sign into your. 1 Kudo. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. 255. I'm able to access online account and change the Web Safe Settings. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Go to My Apps. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. Everytime i save my changes it resets my settings so that nothing is blocked. 100; access to the VPN site is blocked, i. Discover the web for yourself. A. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Changing DNS on your device is the best option VM have other DNS 194. If you’re not using your own device, read our help on private browsing before you sign in. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Changing network settings to use any Public DNS should re-gain full access for the device. Sign in . Louis, Money in the Bank is your chance to experience one of WWE’s greatest traditions. Click: My Apps. How to pay my Virgin Media bill. Websafe settings show as off, but I'm still not able to access any content this blocks. 1. Hi @johntoner1978 . Anyway, I recently moved house (August) and kept the same package. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Virgin TV Box Sets and Virgin TV Exclusives to watch at home or on the go – get lost in Magic City. Open any browser and, in the address bar, type Virgin Media IP address — 192. The research comes as more people than ever are falling for scams online. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser.